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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Zach Moore

August 26, 2025

5  out of  5
rating by Zach Moore
"I recently had the pleasure of working with Andrew Brownfield at State Farm, and I can confidently say it was an exceptional experience. From the moment I reached out, Andrew was professional, approachable, and genuinely invested in helping me find the right insurance coverage for my needs. What stood out most was Andrew's ability to explain complex insurance terms in a way that was easy to understand, ensuring I felt confident in my decisions. He took the time to assess my unique situation, offering tailored recommendations that balanced comprehensive coverage with affordability. Whether it was answering my questions about policy details or promptly handling a claim, Andrew's responsiveness and attention to detail were unmatched. Andrew went above and beyond, following up to ensure everything was in place and even checking in after a claim to make sure I was satisfied with the outcome. His dedication to customer service made me feel like more than just a client—he truly cares about his customers. I highly recommend Andrew to anyone seeking a reliable, knowledgeable, and friendly insurance agent. State Farm is lucky to have such a stellar representative!"
We responded:
"Zach, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Mike Brown

August 25, 2025

5  out of  5
rating by Mike Brown
"Personal customer service is (I believe) making a much needed comeback! This agency has always been ahead of the curve in providing great personal and effective customer service."
We responded:
"Thank you for your 5-star review! My team and I pride ourselves on providing personalized service to our customers!"
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Typhanie Ramsey

August 14, 2025

5  out of  5
rating by Typhanie Ramsey
"Nicole is one of the best people I have ever dealt with regarding insurance ever! I have used different insurance providers before. But Nicole has made this experience the best I've ever had in over twenty years! She has always been quick at answering any concerns or questions that I have. And she is always very positive! Since I have been dealing with her, I actually feel like i'm at a place with people who genuinely care about me! She deserves a lot of praise for how pleasant she makes every life situation regarding insurance! She's compassionate and definitely one of the. Reasons why I we'll refer others to this agency! Thank you Nicole for all you do! You are appreciated!"
We responded:
"We’re grateful for your feedback! It’s our pleasure to assist you with your insurance needs. Nicole certainly takes great care helping our policyholders! If there is anything else we can do to help, please let us know!"
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Abigail Gillam (Bea)

August 12, 2025

5  out of  5
rating by Abigail Gillam (Bea)
"Full disclosure: Not an AI Review even though I did mark 5 stars. Quick to help me fix my renters insurance, great response time, and great communication. I would recommend anyone who wants quick and easy insurance to try State farm. They have saved my butt many times."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Brik Miller

July 23, 2025

5  out of  5
rating by Brik Miller
"Andrew and his team are the best. They've helped us navigate through multiple vehicles, properties and policies. We'll never go anywhere else"
We responded:
"Thanks for your kind words, Brik! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Adriana Piotrowski

July 23, 2025

5  out of  5
rating by Adriana Piotrowski
"I can’t say enough good things about Andrew Brownfield from State Farm in Riverwalk. He is the perfect combination of professional and personal—always kind, warm, and genuinely caring. Andrew consistently goes above and beyond to accommodate and help people, no matter how big or small the issue. It’s rare to find someone so dedicated and trustworthy. If you’re looking for an agent who truly has your best interest at heart, Andrew is the one!"
We responded:
"We’re honored by your positive feedback Adriana! Thank you for taking the time to share your thoughts and for your confidence in our office!"
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Michelle Volk

July 23, 2025

5  out of  5
rating by Michelle Volk
"Andrew and his team are the best hands down. He’s always available to help us with anything we need. In 2022 we bought our forever home (after my husband retired from the Army) and in 2023 we lost that home to a devastating fire. Andrew and everyone in his office walked us through the whole process making our horrible situation a little easier to navigate. Thanks yall! Couldn’t have made it home without yall."
We responded:
"Thank you for taking the time to share your thoughts! We are thrilled that we could help you rebuild your home and appreciate your confidence in us! We are truly grateful for the sacrifice your family has made and your husband's service to our country, "
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Calvin Henderson

July 23, 2025

5  out of  5
rating by Calvin Henderson
"Knows the business, reliable, honest! Responsive and can solve issues quickly!"
We responded:
"Thanks for the review, Calvin! We make every effort to provide best in class service and appreciate the opportunity to serve you!!"
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Douglas Haden

July 22, 2025

5  out of  5
rating by Douglas Haden
"The Brownfield agency provides fast, accurate service. They strive to find the best cost and coverage combination and are very easy to work with."
We responded:
"Thank you for your 5-star review Doug! My team and I appreciate the opportunity to work with you and your family! "
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Lindsey Eagle

July 14, 2025

5  out of  5
rating by Lindsey Eagle
"I have been with State Farm for around 30 years, and they are amazing. Nicole is very sweet and helpful!"
We responded:
"Thank you for reviewing our State Farm office Lindsey!! Nicole does a fantastic job, and we’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Joe Marett

June 25, 2025

5  out of  5
rating by Joe Marett
"We recently purchased a new vehicle, and our insurance transfer was handled so professionally by Nichole. Our experience has always been good."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Christina Poteat

June 23, 2025

5  out of  5
rating by Christina Poteat
"Nicole was awesome, made it so easy to switch car insurance companies."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Mary Jo Dannels

June 21, 2025

5  out of  5
rating by Mary Jo Dannels
"Andrew Brownfield is a great auto insurance agent. He knows the products so well and we had a great experience every time we went into his office. He offered us every discount available for a great price. He is very community involved. If you are searching for insurance, give Andrew a call."
We responded:
"Thank you so much for the kind words Mary Jo! We always enjoy working with you and Fred!"
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Dan Bucciarelli

June 5, 2025

5  out of  5
rating by Dan Bucciarelli
"Switched to Andrew just recently. Sat down with me to show how I could improve my coverage while saving money. Highly recommend him!"
We responded:
"Dan, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs and I appreciate your confidence in us! If there is anything else we can do to help, please let us know!"
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Jacob Medford

June 2, 2025

5  out of  5
rating by Jacob Medford
"Great customer service and great rates"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Scott Thomas

May 29, 2025

5  out of  5
rating by Scott Thomas
"Nicole could not possibly be any easier to work with. Thanks Nicole!!!!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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tarun mathur

May 27, 2025

5  out of  5
rating by tarun mathur
"Was recommended by my realtor, Anahita when I had already reached out to many other Insurance agency and got high quotes for the new house my wife and I bought. Was greeted by Nicole and she was lovely. She was so quick to understand our requirement and recommended few bundling options. She promised to send the quotes shortly and call back and ahead was true to her words. She gave us quite a few options including the one we went with eventually. The swiftness with which she dealt with gave us confidence. Would highly recommend others to reach out for their insurance needs and even if you have been disappointed with every other agency out there. Keep up the good work!"
We responded:
"Thank you for your 5-star review! Nicole takes great care working with or policyholders to provide excellent service and coverage to meet their specific needs! My State Farm team and I are happy to be your good neighbor!"
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Jordan Allison

April 11, 2025

5  out of  5
rating by Jordan Allison
"Our agent, Nicole Adams, is always a huge help to us! We came in late on a Friday to add my boyfriend to my insurance, and she quickly and painlessly got us set up. Turns out she has been the agent for both of us for some time now, and she’s helped us with everything from car insurance, to motorcycle insurance, to renters insurance. She responds quickly, knows her stuff, and always has the sunniest disposition. Highly recommend!"
We responded:
"We’re honored by your positive feedback! Nicole takes great care working with our policyholders! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Amy Baldwin

March 31, 2025

5  out of  5
rating by Amy Baldwin
"What a great group, very responsive and competitive pricing! I would highly recommend them!"
We responded:
"Thank you for your review Amy! We’re thrilled to know you had a positive experience with us; Nicole does a great job - your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Heather Strichik

Heather Strichik

March 28, 2025

5  out of  5
rating by Heather Strichik
"Our previous home insurance was going out of business and Nicole was so amazing and efficient when it came to helping us get new home insurance in a timely manner. She was so fantastic that we ended switching our Auto Insurance to State Farm as well. She is very knowledgeable and helpful in her field. I recommend her to every I know!"
We responded:
"Thank you for your feedback Heather! It’s our pleasure to assist you with your insurance needs. Nicole does a fantastic job! If there is anything else we can do to help, please let us know!"
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Adam Hunjo

March 28, 2025

5  out of  5
rating by Adam Hunjo
"Nicole has worked with our family for a couple years and has been nothing but professional and honest with us. When buying insurance, this is a big deal."
We responded:
"Thanks for the kind words Adam! We always enjoy you and your family stopping in to say hello! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Tim Wright

Tim Wright

March 28, 2025

5  out of  5
rating by Tim Wright
"Nicole is the best agent I've had the privilege to work with since I've dealt with agent over 30+ years. She is very professional and polite. Nicole has always answered all our questions and made sure we understand what's going on. We don't have State Farm because it's State Farm we have it because of Nicole. If she leaves to go to another State Farm office, we'll be moving with her. And God forbid she go to another insurance company, then I'll switch to that company."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office - Nicole does a fantastic job and we appreciate your confidence in us. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Maria Haskell

Maria Haskell

March 18, 2025

5  out of  5
rating by Maria Haskell
"Nicole was super helpful in saving me money on my policies and helping me with my life insurance!"
We responded:
"Maria, thank you for your positive feedback! Nicole does a great job and we look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Dave Spataro

February 19, 2025

5  out of  5
rating by Dave Spataro
"With full confidence, I recommend Andrew and his team for your insurance needs. Personally, Nicole is very timely in her communication and gets things done."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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John Causey

August 23, 2024

5  out of  5
rating by John Causey
"Andrew and Nicole are the best. Easy transition to State Farm. They saved me money and got me better coverage!"